Terms of Service
Last Updated: August 2026These Terms of Service (“Terms”) govern your access to and use of Appora’s website, applications, technology, products, and services.By purchasing, registering for, accessing, or using Appora services, you agree to these Terms.
1. About ApporaAppora provides ready-made and customised business application solutions designed to allow customers to operate their own branded app business.Depending on the selected service or agreement, Appora may provide app setup, branding, AI functionality, hosting, server infrastructure, maintenance, updates, and technical support.
2. App Setup FeeThe standard Appora app setup price may start from AUD $1,990, unless another price is stated in a quotation, promotion, invoice, or written agreement.Additional features, custom development, integrations, or services requested by the customer may incur additional charges.Any additional cost will be communicated before the relevant additional work is undertaken.
3. What Appora ProvidesDepending on the customer's selected package or agreement, Appora may provide:A branded business applicationApp setup and configurationBusiness branding and content integrationAI functionalityOpenAI/API-related infrastructureServer infrastructureHostingSystem maintenanceTechnical updatesOngoing technical supportAssistance with app deployment and operationThe exact features and services provided will depend on the customer's package and written agreement.
4. Third-Party Platform FeesApps distributed through third-party platforms may be subject to fees and commissions charged by those platforms.This may include the Apple App Store and Google Play.Platform commissions, payment processing charges, taxes, refunds, chargebacks, or other applicable deductions may be deducted from revenue before revenue sharing is calculated.Third-party fees and policies can change independently of Appora.
5. Revenue SharingWhere a revenue-sharing arrangement applies, revenue will be distributed according to the percentage or arrangement specified in the customer's agreement with Appora.Revenue sharing is calculated after applicable agreed deductions, which may include App Store or Google Play commissions, refunds, chargebacks, taxes, and payment processing costs.Appora does not guarantee any minimum amount of revenue.
6. Operating CostsWhere specifically included in the customer's Appora package or agreement, Appora may cover certain ongoing technical operating costs, including:AI/API infrastructureServer costsHostingSystem maintenanceTechnical maintenancePlatform infrastructureTechnical supportCustomers will not be separately charged for costs expressly stated as included in their package.Services outside the agreed package may require additional payment.
7. Customer ResponsibilitiesCustomers are responsible for operating their own business and for the accuracy and legality of information they provide to Appora.Customers are also responsible for their own:Marketing and customer acquisitionBusiness strategyPricing decisionsCustomer relationshipsBusiness expenses not specifically covered by ApporaTax obligationsLegal and regulatory complianceCustomers must not use Appora services for unlawful, fraudulent, misleading, abusive, or prohibited activities.
8. MarketingCustomers are generally responsible for marketing and promoting their own app unless Appora has expressly agreed to provide marketing services.Appora may provide marketing information, recommendations, examples, or strategies. These are provided as general guidance only.No marketing method or advertising strategy is guaranteed to generate customers, sales, downloads, subscriptions, or revenue.
9. Revenue & EarningsAppora does not guarantee earnings, revenue, profit, customer numbers, downloads, subscriptions, business growth, or return on investment.Any revenue tables, projections, examples, calculations, screenshots, case studies, or potential earnings displayed by Appora are illustrative examples only.Actual results depend on factors including marketing, competition, pricing, customer demand, customer retention, operating decisions, and market conditions.Please refer to our Revenue Disclaimer for further information.
10. AI ServicesCertain Appora applications may use artificial intelligence technology and third-party AI service providers.AI-generated responses may occasionally contain inaccurate, incomplete, or inappropriate information.Customers should independently review important AI-generated information before relying upon it.Appora does not guarantee that AI-generated content will always be accurate or suitable for every purpose.
11. Third-Party ServicesAppora services may depend on third-party providers including:AppleGoogleAI technology providersCloud and hosting providersPayment processorsAnalytics servicesCommunication servicesAppora does not control third-party platforms and cannot guarantee uninterrupted availability of services operated by third parties.
12. Intellectual PropertyAppora retains ownership of its underlying technology, systems, software, templates, designs, processes, and other intellectual property unless otherwise agreed in writing.Customers retain ownership of their own business names, logos, trademarks, content, and other materials supplied to Appora.Purchasing an Appora service does not automatically transfer ownership of Appora's underlying software, technology, source code, or platform infrastructure.
13. Account Suspension or TerminationAppora may suspend or terminate access where reasonably necessary, including where there is:Fraudulent or unlawful activityMisuse of Appora systemsSecurity riskMaterial breach of these TermsFailure to make required paymentsConduct that may harm Appora, customers, users, or third partiesWhere reasonably possible, Appora will provide notice before suspension or termination.
14. RefundsRefund eligibility is governed by Appora's Refund Policy and applicable Australian consumer law.Nothing in these Terms excludes rights or remedies that cannot legally be excluded under applicable law.
15. Service AvailabilityAppora aims to maintain reliable services but does not guarantee that its website, applications, AI services, servers, or other systems will operate continuously without interruption or error.Maintenance, technical problems, third-party outages, updates, security incidents, or circumstances outside Appora's reasonable control may temporarily affect availability.
16. Limitation of LiabilityTo the extent permitted by law, Appora is not responsible for indirect or consequential losses arising from the use of its services, including loss of anticipated profits, revenue, customers, business opportunities, or data.Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded under the Australian Consumer Law.
17. PrivacyPersonal information collected through Appora services is handled according to our Privacy Policy.Customers should review the Privacy Policy before using Appora services.
18. Changes to Services or TermsAppora may update its services or these Terms where reasonably necessary due to changes in technology, business operations, third-party platforms, security requirements, or applicable laws.The latest version will be published on the Appora website with the updated date.19. Governing LawThese Terms are governed by the laws applicable in Queensland, Australia, subject to any rights available under applicable Australian law.
20. ContactQuestions regarding these Terms can be directed to:
ApporaEmail: support@appora.auWebsite: www.appora.au