Information We CollectWe may collect information such as:NameEmail addressPhone numberBusiness informationInformation submitted through contact formsAccount and app usage informationPayment and transaction informationDevice, browser, and technical information
How We Use Your InformationWe may use your information to:Provide and manage Appora products and servicesSet up and customise your branded appProvide customer and technical supportProcess payments and transactionsCommunicate with you about your account or servicesImprove our website, apps, and servicesPrevent fraud, misuse, and security threatsMeet legal and regulatory requirements
AI ServicesSome Appora products may use third-party artificial intelligence providers, including AI technology providers, to process requests and provide AI-powered functionality.Information may be processed by these providers where necessary to deliver the requested service.
Third-Party ServicesAppora may use third-party providers including:Apple App StoreGoogle PlayPayment processorsAI technology providersHosting and cloud infrastructure providersAnalytics and communication servicesThese providers may process information according to their own privacy policies.
Google API Services and YouTube User DataAppora allows users to connect their Google and YouTube accounts through Google OAuth in order to use YouTube-related features within the Appora platform.When a user connects a Google or YouTube account, Appora may access certain Google user data only after the user has explicitly granted permission through Google’s OAuth consent process. Depending on the permissions granted, this may include YouTube account or channel information and authorization credentials required to provide the requested YouTube functionality.Appora uses the
YouTube read-only permission to identify and display the YouTube account or channel connected by the user. Appora uses the
YouTube upload permission to upload and publish videos to the user’s YouTube channel only when the user explicitly chooses to publish or schedule content through Appora.Sharing, Transfer, and Disclosure of Google User DataTo provide YouTube account connection and publishing functionality, Appora uses
Outstand as a service provider for social media integrations. Appora may share or transfer the minimum Google user data necessary, including OAuth authorization tokens, connected account information, and publishing requests, to Outstand solely for the purpose of connecting the user’s YouTube account and carrying out publishing actions requested by the user.Outstand processes this information on Appora’s behalf only as necessary to provide the social media integration and publishing services. Appora does not authorize Outstand to use Google user data for its own advertising, marketing, data brokerage, or other unrelated purposes.Appora does
not sell, rent, or trade Google user data. Appora does not share Google user data with advertisers, data brokers, or unrelated third parties for advertising or marketing purposes.Google user data may also be disclosed where required by applicable law, legal process, or a valid request from a competent governmental authority.Data Retention and DeletionAppora retains Google user data only for as long as necessary to provide the requested integration and services, or as required by applicable law.Users may disconnect their Google or YouTube account from Appora at any time. Users may also revoke Appora’s access through their Google Account permissions. When access is revoked or the connection is removed, Appora will no longer use the authorization to access the user’s Google or YouTube account.Users may request deletion of their personal data associated with Appora by contacting
ceo@appora.au.Google API Services User Data PolicyAppora’s use and transfer to any other app of information received from Google APIs will adhere to the
Google API Services User Data Policy, including the Limited Use requirements.
Data SecurityWe use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.Data RetentionWe retain personal information only for as long as reasonably necessary to provide our services, meet legal requirements, resolve disputes, and maintain business records.
Your RightsDepending on your location, you may have rights to request access to, correction of, or deletion of certain personal information we hold about you.CookiesOur website may use cookies and similar technologies to operate the website, understand usage, and improve the user experience.
Children's PrivacyAppora services are not intended for children unless specifically stated for a particular product or service and appropriate consent requirements are satisfied.Changes to This PolicyWe may update this Privacy Policy from time to time. The latest version will be published on this website with an updated effective date.
Contact UsFor questions about this Privacy Policy or your personal information, please contact:
ApporaEmail: support@appora.auWebsite: www.appora.au